We appreciate your opinion

Thank you for participating in this customer survey - your reviews are a valuable aid to improve our communication, performance and quality continuously.

It will only take you two minutes to complete the questionnaire.

Please mark your opinion. We are also happy to receive personalized comments on individual issues. You can choose from the following scale:

++ | completely satisfied

+ | satisfied

- | dissatisfied

-- | completely dissatisfied


How satisfied are you
with the telephone contact:
- Availability of the contact person
- Callback in case of absence

with our responsiveness and commitment:
- Timely callbacks
- Fast response to email requests
- Short-term visits
- Comply with commitments


with the communication with our employees:
- Contact form
- Friendliness
- Communication level



How satisfied are you
with the comprehensibility of the advice:
- Did you feel understood?
- Have your questions been correctly recorded by our employees?


with our solution proposals:
- Problem solution
- Alternative proposals
- Savings potential
- Information transmission


with the expertise and competence of your conversation partner from our company:
- Could all your questions be answered?
- Did you feel "in good hands"?



How satisfied are you
with the delivery time of the offer?


with the technical and commercial comprehensibility and completeness of the offer:
- Detailed information
- Understandable explanation
- Additional drawings and documents


with the project costs


with the part price



How satisfied are you
with the cooperation during the current project:
- Information on working progress
- Flexibility in case of unexpected difficulties


with the confirmity of our services with the offer?


with the adherence to promised delivery dates?


How satisfied are you
with the quality of our products:
- Cleanliness
- Processing
- Packaging



How satisfied are you
with the general cooperation


You want to highlight something – positive as well as negative?
Please leave us a personal comment:

Please tell us your company:


Please indicate your position in the company:

Please give us your name:

Thank you very much for participating in the survey!

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